WhatsApp Store
Customers browse your catalog, fill a cart and pay without leaving the chat. You take the order, send the GST invoice, book the courier and share the tracking link from one Store, on the same contact record as every conversation you have had with them.
Set up from one card on Store → Overview: number, shop profile, catalog, products, payments, delivery charges, how you deliver, order messages, and opening the store. A phone beside each step shows what your customer sees.
Bring products in from your WhatsApp catalog or your online store, upload a CSV or Excel sheet, or add them one by one. Ohanvi makes the WhatsApp catalog for you and keeps it filled through a product feed.
When a customer sends a cart, checkout goes on by itself. They are asked for the delivery address in WhatsApp’s address form, then choose Pay now or Cash on delivery.
Create a code like WELCOME10 for a first order, or an offer that comes off by itself, like ₹50 off when customers pay online. For a broadcast, a coupon template puts the code on a Copy code button.
A customer who sends a cart and goes quiet gets it back in WhatsApp with a short note. Customers who ordered, wrote again or opted out are skipped, and nobody gets two reminders within an hour.
Add your business details and every WhatsApp order gets a GST invoice, sent to the customer when it is paid or confirmed. Not registered for GST? Invoices go as bills of supply. Cancel and refund a WhatsApp order from its order panel.
Book with your delivery partner, hand it to your own riders, or book any courier yourself and enter its name and AWB. Either way the customer gets the tracking link.
Start a flow when an order is placed, a shipment moves, a new customer arrives or a payment fails. Checkout, payment, COD, coupon and refund steps sit in the flow builder’s Store group.
The Ohanvi phone app has the Store too: Today, Orders, Products, carts, coupons, payments and shipping. Store notifications open the order, cart or tab they name.
Everything in the Store runs on your WhatsApp Business number. Connect it first, or use the one you already have.
Continue with Facebook and allow catalog access, then bring in products from a store, a sheet or by hand.
A gateway inside WhatsApp, Razorpay payment links, cash on delivery, or a mix. Cash on delivery alone is enough to start.
Check everything and open the store. You get a link and a QR code that open your catalog in WhatsApp. Rather not do it yourself? Our team sets it up for ₹1,999 plus GST, one-time.
Setting up the store yourself from the portal is free. If you would rather our team did it, setup is ₹1,999 plus GST, once. After that, order updates, bills and reminders go inside the customer’s 24-hour window as replies to them, so each is a service message: Meta’s first 1,000 a month on each number are free, then Meta’s service rate plus your plan’s percentage. Template messages, such as a coupon broadcast, are charged at your plan’s published rate. Your payment gateway and courier charge their own fees, to their own accounts.
See per-message pricingConnect your number, add your products and share one link.
Yes, once Meta has switched WhatsApp payments on for your account. Customers then pay by UPI, card or netbanking without leaving the chat, through Razorpay, PayU or Zaakpay, and the money goes to your gateway account. Until then, or alongside it, you can use Razorpay payment links and cash on delivery.
No. Products can come from a CSV or Excel sheet or be added one by one, and Ohanvi makes the WhatsApp catalog for you. If you do have a Shopify, WooCommerce, Wix or Zoho Commerce store, connect it and its orders appear in the same Store.
Yes. Add your business details and every WhatsApp order gets a GST invoice, sent to the customer when it is paid or confirmed. If you are not registered for GST, invoices go as bills of supply.
Shiprocket connects in Integrations → Delivery partners, and Store → Shipping books and tracks parcels with it. You can also ship with your own riders, or with any courier by entering its name and AWB, and the customer gets the tracking link either way.
Setting it up yourself from the portal is free; our team can set it up for you for ₹1,999 plus GST, one-time. After that, its order updates, bills and reminders are WhatsApp service messages: Meta’s first 1,000 a month on each number are free, then Meta’s service rate plus your plan’s percentage. Your payment gateway and courier charge their own fees.
